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Oct 24, 2026

Why Does MOHRE Keep Rejecting Your Attested Degree Certificate in the UAE?

You completed the attestation process, submitted your degree certificate and expected your UAE work-permit application to move forward. Instead, MOHRE returned the application or requested academic verification again.

This situation can be confusing because many applicants assume that an attested certificate is automatically accepted. In reality, certificate attestation and academic verification are two separate checks.

Attestation verifies the official signatures and seals on your document. Academic verification checks whether the qualification, university, programme and graduation information are genuine and recognised.

Why Does MOHRE Verify Academic Qualifications?

The Ministry of Human Resources and Emiratisation uses academic qualifications when processing work permits for skilled occupations.

According to MOHRE’s work-permit requirements, Skill Levels 1 and 2 generally require a bachelor’s degree or higher, while Skill Levels 3 and 4 generally require a diploma or higher. Certain regulated professions may also require a professional licence.

MOHRE and the Ministry of Higher Education and Scientific Research have also introduced digital integration to verify the academic qualifications of skilled private-sector workers.

Attestation Is Not the Same as Academic Verification

Attestation confirms that the stamps and signatures on a certificate are authentic. It does not necessarily confirm:

  • That the university was accredited
  • That the programme was recognised
  • That the applicant attended the institution
  • That the study mode meets the requirements
  • That the degree matches the university’s records
  • That the qualification supports the selected job title

This is why a genuine, fully attested degree may still face verification problems.

Common Reasons an Attested Degree Is Rejected

The University Does Not Respond

The verification authority may contact the university directly. If the registrar, examination department or records office does not reply, the verification may remain incomplete.

Contact your university and ask it to monitor its official email account for a verification request.

The Name Does Not Match the Passport

Even a minor difference can cause delays. Common issues include:

  • Missing middle names
  • Initials instead of full names
  • Different surname order
  • Spelling variations
  • A surname changed after marriage
  • Transliteration differences

You may need a marriage certificate, name-change document or university clarification letter.

The Degree and Transcript Do Not Match

The course title, university name, study dates and graduation year should be consistent across the degree, transcript and university records.

If the university issued an incorrect document, request a corrected version or an official explanation.

The Attestation Chain Is Incomplete

A foreign degree may need authentication in the issuing country, UAE embassy or consulate attestation and UAE Ministry of Foreign Affairs attestation.

The UAE Government advises that certain jobs require attested academic certificates and that foreign qualifications must follow the applicable authentication process.

The University or Programme Cannot Be Recognised

Problems may arise when:

  • The institution was not accredited during the study period.
  • The programme did not have approval.
  • The qualification came from an unrecognised learning centre.
  • The teaching institution and awarding university were different.
  • The university closed or changed its name.
  • The mode of study cannot be verified.

The Uploaded Copy Is Unclear

A blurred, cropped or incomplete scan can prevent verification. Every name, seal, signature, QR code and attestation stamp should be visible.

A Certified Translation Is Missing

Certificates issued in languages other than Arabic or English may require certified translation. The translated name and qualification must match the passport and original certificate.

The Qualification Does Not Match the Job

The degree may be genuine but unsuitable for the job title or skill category selected in the work-permit application.

The employer should review the occupation before resubmitting the application.

What Should You Do After Rejection?

Do not simply upload the same documents again.

Instead:

  1. Obtain the exact rejection reason.
  2. Compare the passport, degree and transcript.
  3. Check every attestation stamp.
  4. Confirm the university’s accreditation and contact details.
  5. Ask the university whether it received a verification request.
  6. Arrange certified translation if required.
  7. Confirm that the qualification supports the job title.
  8. Resubmit only after correcting the problem.

How Easy Point Helps Reduce the Risk of Rejection

Easy Point reviews your documents before they are submitted for attestation or academic verification.

Our support may include:

  • Reviewing the degree and transcript
  • Checking passport-name consistency
  • Identifying missing attestation stamps
  • Coordinating degree-certificate attestation
  • Arranging certified legal translation
  • Helping identify missing supporting documents
  • Guiding applicants on university follow-up
  • Reviewing corrected documents before resubmission

Every case is different. Easy Point examines the country of study, university, qualification, job title and rejection reason before recommending the next step.

Can Easy Point Guarantee Approval?

No service provider can guarantee approval by MOHRE or another UAE authority. Easy Point can help reduce avoidable mistakes and prepare a more complete application, but the final decision remains with the relevant government authority.

Get Help With Your Rejected Degree Certificate

If MOHRE keeps rejecting or returning your attested degree certificate, the solution is not always another attestation stamp. The problem may involve the university, transcript, name, job title, translation or academic recognition.

Contact Easy Point for a document assessment before you submit the same application again.