
You completed the attestation process, submitted your degree certificate and expected your UAE work-permit application to move forward. Instead, MOHRE returned the application or requested academic verification again.
This situation can be confusing because many applicants assume that an attested certificate is automatically accepted. In reality, certificate attestation and academic verification are two separate checks.
Attestation verifies the official signatures and seals on your document. Academic verification checks whether the qualification, university, programme and graduation information are genuine and recognised.
The Ministry of Human Resources and Emiratisation uses academic qualifications when processing work permits for skilled occupations.
According to MOHRE’s work-permit requirements, Skill Levels 1 and 2 generally require a bachelor’s degree or higher, while Skill Levels 3 and 4 generally require a diploma or higher. Certain regulated professions may also require a professional licence.
MOHRE and the Ministry of Higher Education and Scientific Research have also introduced digital integration to verify the academic qualifications of skilled private-sector workers.
Attestation confirms that the stamps and signatures on a certificate are authentic. It does not necessarily confirm:
This is why a genuine, fully attested degree may still face verification problems.
The verification authority may contact the university directly. If the registrar, examination department or records office does not reply, the verification may remain incomplete.
Contact your university and ask it to monitor its official email account for a verification request.
Even a minor difference can cause delays. Common issues include:
You may need a marriage certificate, name-change document or university clarification letter.
The course title, university name, study dates and graduation year should be consistent across the degree, transcript and university records.
If the university issued an incorrect document, request a corrected version or an official explanation.
A foreign degree may need authentication in the issuing country, UAE embassy or consulate attestation and UAE Ministry of Foreign Affairs attestation.
The UAE Government advises that certain jobs require attested academic certificates and that foreign qualifications must follow the applicable authentication process.
Problems may arise when:
A blurred, cropped or incomplete scan can prevent verification. Every name, seal, signature, QR code and attestation stamp should be visible.
Certificates issued in languages other than Arabic or English may require certified translation. The translated name and qualification must match the passport and original certificate.
The degree may be genuine but unsuitable for the job title or skill category selected in the work-permit application.
The employer should review the occupation before resubmitting the application.
Do not simply upload the same documents again.
Instead:
Easy Point reviews your documents before they are submitted for attestation or academic verification.
Our support may include:
Every case is different. Easy Point examines the country of study, university, qualification, job title and rejection reason before recommending the next step.
No service provider can guarantee approval by MOHRE or another UAE authority. Easy Point can help reduce avoidable mistakes and prepare a more complete application, but the final decision remains with the relevant government authority.
If MOHRE keeps rejecting or returning your attested degree certificate, the solution is not always another attestation stamp. The problem may involve the university, transcript, name, job title, translation or academic recognition.
Contact Easy Point for a document assessment before you submit the same application again.